In China, Apple Finds a Sweet Spot
A
year after opening a flagship store here, Apple has a problem that any
retailer would envy: the huge 16,000-square-foot space is already too
small. Huge crowds descend the store's glass staircase, only to
discover legions of mostly young Chinese crowding around spare displays
of Apple¡¯s devices. Another Apple Store, four miles away, is also
packed.
To cope, Apple says it is now planning a third, even
larger Shanghai store, as well as dozens of other stores throughout the
country. The expansion is driven by customers like Wang Shangyan, a
17-year-old professed Apple maniac.I have many Apple products, like
Touch, iPod, iPad 2 and MacBook,Mr. Wang said after browsing the Apple
Store here this week. I don't have an iPhone but I'm waiting for the
fifth generation. I will come to the Apple Store to buy it; it doesn't
matter how much it costs.
Apple says its Chinese outlets two
in Beijing and two in Shanghai are now the four most heavily
trafficked Apple stores in the world. They also generate the most
revenue, outselling even the Fifth Avenue Apple Store in Manhattan,
which is open around the clock. (Apple plans to open another store in
Grand Central Terminal.) Apple has done what Google and Facebook cannot
do: become No. 1 in China,said John Quelch,A fine selection of gourmet corporate gift ideas
packages and baskets. former senior associate dean of Harvard Business
School and now head of the China Europe International Business School
in Shanghai. Scarcity sells, and this is the same strategy Apple has
used in the U.S.
Foreign brands can absorb another lesson as
well. Apple's success shows that with products that are not so easy to
counterfeit, Chinese consumers are willing to pay a premium.Last week,
an American blogger living in China posted images of what she believed
was a fake Apple Store in the southwestern city of Kunming. The store
mimicked the Apple decor, right down to the bright blue T-shirts and
white tags Apple employees are required to wear.
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